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Archive for the ‘Honesty’ Category

The last seven days have yielded one of the most powerful displays of leadership that I have ever witnessed. Even if you are not a sports fan, you have likely heard the recent saga of University of Arkansas Football Coach Bobby Petrino. While  there are undoubtedly critical lessons we need to learn from Coach Petrino’s story, the REAL leadership story is found in University of Arkansas Athletic Director Jeff Long.

This is a story of a leader who found himself in what most people described as a “no-win” situation. Jeff Long had an employee on his team who was an incredible performer. He had achieved almost superstar status from his “customers”. Revenue was at an all-time high largely due to this employee.  The national buzz was off the charts and the future looked even brighter than the past. This is a story that  we often see in the marketplace, isn’t it? As the leader, what do you do?  The only thing riding on the decision is the psyche of a state, a potential national championship and the near-term future of the University of Arkansas.

A good case could be made for forgiveness with discipline. Let’s keep the train on the tracks. Let’s do what most other leaders do. Let’s do what the “world” tells us to do. That is NOT what Jeff Long chose to do.

I have included the full press conference here. If you haven’t seen it, please take time to watch it. You will be amazed. If you have seen it, I encourage you to watch it again. But this time, watch it with your leadership eyes. Go to school on what you see here from a courageous leader.

Here’s a sampling of the leadership lessons I learned:

  1. Integrity - Doing the right thing, is never the wrong thing.
  2. Wisdom and Courage - have the wisdom to know what to do, and the courage to do it.
  3. Compassion - his heart is deeply connected to the mission. He hurt for everyone who lost in this situation (especially the players).
  4. Details - a great leader is willing to understand and execute.
  5. Decisiveness - his assuredness created a persuasive confidence in the masses.
  6. Vision - communicating the future state with confidence creates emotion and commitment.
  7. Choices - as leaders we face them everyday. Are we willing to do the right thing no matter what the outcome?
  8. Excuses – it was never about Jeff Long. You can only imagine the turmoil he went through. 
  9. Passion - do we really care about the mission and purpose of our work? 
  10. Influence - last…our work is a platform for influence. Jeff Long made the hard choice. The by-product is an impact in thousands of peoples lives that you can have honor and integrity.
Thanks Jeff…for giving us hope. For allowing your life at work to be a bright light for the rest of us.

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Ethics training often comes to us as hypothetical scenarios that barely resemble anything we see as “regular” workers, and hardly provides a map to navigate the hazards challenging our integrity at work.  Most of us will never experience an Enron scandal, or a Madoff ponzi scheme at work.  People familiar with these matters must have been pros at navigating around the landmines planted by the choices of their leaders…

More likely, our landmines look like small choices made every day; how do I report my business results and how they were achieved, or should I expense this or that.  In office environments our landmines are often temptations that take us away from our work.  Maybe it’s fantasy football, endless web surfing, or bidding for that primo iPhone 4 on eBay.  Often these landmines seem very small and insignificant, but that’s EXACTLY where we get blown up.

If we agree that the small things are the most likely to challenge our integrity, what can we do to protect ourselves and bolster our decision-making all week-long?  Here are a few practical tips for navigating the minefields at work:

  1. Follow the manual. Nearly every employer has a handbook of sorts. If they don’t (or even if they do), use Proverbs 11 as your guide.  It’s all spelled out there!
  2. Weigh the consequences.  Sad choices can ruin careers.  Are a few extra bucks in your pocket or praise you didn’t earn worth risking your career or reputation?  Not likely!
  3. Ask “what if Jesus was watching me?”  If you had to submit your reports to Jesus, would they stay as-is? Hey, He knows the truth anyway…

Truthfully, the real landmine damage is actually done to your fellowship with God.  He wants all of you at work and wants you to experience all He has planned for you.  Remember that “…God tests the heart and is pleased in integrity…” (1 Chronicles 29:17) and that He has your back at work.

Honor Him with your eight to five and He will honor you for a lifetime.

In the minefield with you, Steve

This is a guest post by Steve Toth. He is a husband, father of two wonderful children, and the business unit leader at Novar. He was the marketplace teacher at our recent Eight to Five event focused on INTEGRITY, one of the Seven Pillars of Faith at Work. His teaching is available to you now in Video, Podcast, and Executive Summary formats.

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This is a guest post by Steve Toth. He is a husband, father of two wonderful children, and the business unit leader at Novar. He was the marketplace teacher at our recent Eight to Five event focused on INTEGRITY, one of the Seven Pillars of Faith at Work. His teaching is available to you now in Video, Podcast, and Executive Summary formats.

My wife and I have young kids.  When they make decisions that don’t go well, we call it making “sad choices”.  Dragging your sister around by her hair is a sad choice.  Our kids are not bad, but sometimes their choices are sad…

It’s likely that most people who get caught up in a workplace scandals are not “bad”, but more likely they just make incremental sad choices.  In yesterday’s WSJ, there was another story about an executive who abused his company’s expense policy, and found himself “dismissed”.

How did this deposed leader get there?  Did he have a career of perfect adherence to policy and then one day decides to start making sad choices?  Who knows, besides him?  Regardless, sad choices may have ruined his career. We all know similar stories, don’t we?

What about you?  How do you protect yourself against making sad choices in the workplace and ensure that your words lead us AWAY  from sad choices and into the light?  Here are some practical tips to improve your odds:

  1. Use crisp messaging. Extra words for effect can easily open the door for black and white to turn to gray. Don’t be tempted to color a story for effect. Jesus said to let your yes be yes and your no be no.
  2. With regards to money or results, don’t round. $3.50 is “three point five”; not “three” and not “four”, regardless of the zeros attached.
  3. Purposefully give credit where credit is due. Let others reap the benefits of their work and results.  You will get your rewards in due time.

The Psalmist implores us to “speak the truth from our heart … utter no slander … and cast no slur on others.”  Psalm 15

All His, Steve Toth

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Friends,

Often times I have felt at a loss for words.  A situation presents itself and it feels like I should say something, but I don’t  because I am scared that I will not say the right thing.   Good intentions and all, but the word of encouragement or the word of thankfulness does not ever make it to the intended recipient.

We constantly find ourselves in situations where we don’t exactly know what to say, so we say nothing.  I have learned however that it’s not what I say that really matters most of the time, but it’s the effort I made to say it that really counts.  I know that today, most likely before lunch, I will be have an opportunity to speak to someone who needs the encouraging word or some aspect of my thoughts or feedback on some issue going on in their work or life.  I hope I can find the right words in the moment, but if not, I hope that I will still not miss the opportunity to a let the Holy Spirit speak through me, whatever that may be and not allow the enemy to once again steal the blessing meant for this person.

Pray that the Lord will give you the courage and desire to speak a blessing to those you encounter at work today.  Don’t become so self absorbed that you don’t express the loving kindness to someone who needs it because you don’t know exactly how to express it.  Again, remember, it’s the effort you make to speak up that really counts the most.

Blessings!

Sam

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Yesterday I was thinking about “The Blame Game” again. In a rare moment of insight, it struck me that I also have many people to “blame” for what I have accomplished in life.  Think about it.  We tend to only think of blame in the negative context, but I turned it around and began to think about all those who I could “blame” for the wonderful blessings I have experienced in my life and work.  As I began to stew on this, I realized that I have many more people to blame for the good that has happened in my life than the bad.  And truth be told, most of the stuff that I thought to be bad seemed to end up “working together for good.” Think of all the help, blessings and opportunities you have been given in life.  Think of all the people that have helped, encouraged and believed in you along the way. Think of those you work with each day and all that goes on to help you do your job. Think about the One who has made it possible for us to live with hope and for all these things start blaming everyone else. Give credit where credit is due.  For the most part, its really not our fault. Actually, we really had very little to do with it!

As we celebrate this week of Thanksgiving, spend loads of time in prayer expressing thankfulness for all those you have to blame for what you possess today. When possible, blame them right to their face.  If not, send them a strongly worded letter or email telling them why its all their fault.   Start sharing the blame!    No doubt, you will find that there is plenty of blame to go around.

Blessings!

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Good Morning,

Do you realize that we have an intercessor that is constantly petitioning God on our behalf? When you pray for the big meeting or the major project that is behind schedule, or for the wisdom to know how to respond to a co-worker who has just experienced an unexpected setback, be encouraged that you are not the only petitioner.  Our Lord cares for the things we care about and the Holy Spirit is with us to help us when we don’t know exactly how we should pray.  We are joining our voices with the perpetual intercession of Christ who is glorified and honored when we make our requests known to him.  It pleases him so much for us to ask for his help with the challenges we experience every day in our jobs.

Today, pray with boldness and confidence about the meeting with a major client, for the printer to not jam as you are producing the copies at the last minute for the Board meeting , or for that opening you are looking for with your supervisor to share a new idea that  could distinguish your company from the competition.  Our Lord cares for these kinds of things as well.   Don’t forget however to give him the glory and praise after the important meeting you were so worried about is a smashing success!

Blessings!

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I have been blessed to build a friendship over the past few years with a business leader who “gets it” about as well as any I know. Donnie Smith, new CEO of Tyson Foods (located here in northwest Arkansas), has worked at Tyson Foods for 30 years.

On Tuesday, the Wall Street Journal published a feature interview with Donnie. I have enclosed excerpts of the interview here (the entire interview is here). This is powerful. Whether you are just out of college and getting started in your career, a millennial trying to decide how you want to live at work, or a boomer still “working it out”, Donnie’s words will inspire you.

Finally these men said, “We will never find any basis for charges against this man Daniel unless it has something to do with the law of his God.” Daniel 6:5

———————————————————————————————————————-

Mr. Smith, who teaches a Sunday school class, says one of his most important jobs as CEO is to promote an ethical culture. The company employs 120 chaplains and he blogs about integrity.

From his egg-shaped office, Mr. Smith shared his views on leading his flock.

Excerpts:

WSJ: What’s your management style?

Mr. Smith: I’ve got this little saying: the answer is always in the room. We have to free people up to operate in an environment where there is no fear. We are going to make mistakes. Don’t worry about it. Let’s fail fast and fail forward. Then take that empowering spirit, and let’s go solve some problems.

WSJ: On your internal company blog, you mention the Bible as a favorite book. Does your faith affect the way you manage?

Mr. Smith: I don’t think you can say, “I do all my church stuff on Sunday between nine and noon, and the rest of the time I am either out for myself or running my business.”

My faith influences how I think, what I do, what I say. There are a lot of great biblical principles that are fundamental to operating a good business. Being fair and telling the truth are biblical principles.

WSJ: How moral can a company be?

Mr. Smith: We are going to do what is right. And we’re going to do what is right for one reason: because it is right. Now listen, we’ve got 117,000 people. There might be somebody that steps out of line occasionally. We will correct that.

WSJ: The Bible says the chances of a rich man getting into Heaven aren’t good. Can a Fortune 500 CEO get into Heaven?

Mr. Smith: This one will, because I did what the Bible said I had to do to get into heaven. Feeding people is a laudable purpose in life.

WSJ: The recession has brought widespread complaints of Wall Street greed. What do you think?

Mr. Smith: There seems to be this attitude that big is bad. And it really does bother me. Big banks are bad. Big Ag is bad. And you know what? We’re not bad.

We provide jobs for 117,000 people around the world. We make great, safe food products.

WSJ: Last thing: Which of your beef customers makes the best hamburger?

Mr. Smith: There is zero chance I am answering that question. No, I will tell you who makes the best hamburger: I do.

WSJ: So it’s not McDonald’s? Burger King? Wendy’s?

Mr. Smith: On my grill.

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The heartbeat of WorkMatters is to bridge the enormous gap between faith and work. One of the most effective ways we equip men and women in the marketplace is through sharing real life stories. I hope that you will take the time to read this compelling story from an awesome servant leader, who I had the privilege to hire when I worked at J.B. Hunt Transport and who now serves on our WorkMatters Board of Directors. This is a letter that Spencer Frazier, VP Sales & Walmart Services, wrote to a Pastor recently. Enjoy…

Doug,

Alison mentioned you are working on a sermon about ministry in the workplace and asked if I would share a few of my thoughts. First, I’m excited you are going to discuss faith and work. It is a great opportunity to highlight how we can easily compartmentalize the way we live, and miss out on the opportunities God gives us to be close to Him every day. 

As a believer, I came to know and connect with God through my Church and family. However, after starting my first real job I often felt something missing at work, only realizing later I would disconnect from God Monday through Friday and focus only on what I wanted or expected out of my work. I always thought I should be doing something more exciting, more rewarding, more purposeful, more high-profile, more meaningful. The trucking business did not seem to be able to fill those desires, leaving me like many other people…somewhat disenchanted and uninspired, working to pay the bills, going through the motions and keeping an eye out for something better.

Even with this view, I worked hard trying to make sure I did my best and subsequently was frequently promoted. The increasing responsibilities and challenges were appreciated, but the new rewards always fell short of overcoming that void in my heart of wanting something more.

This all changed in November of 2000, when I started working for David Roth. Even though the “official” beginning of WorkMatters did not occur for three years, David and the leadership at J.B. Hunt opened my eyes and my heart to the concept of living out my faith at work. It seems so simple now, but it was a big leap for me to put these two parts of my life together. It was hard to consider God was interested in the work I did, how I did it and the results of my efforts. But after considering the opportunity God was giving me to choose a different attitude toward work, I was awakened to a whole new vision of how not just my work but my daily life was in God’s hands. I had been where God wanted me to be all along.

With this new attitude and looking in the rear view mirror, I could now more clearly see how God had been working, stretching me and pulling me along at Church, at home and at work. I soon fully embraced the fact He is with me 24/7, not just on Sunday. At Church during worship I’ll experience the feeling of being close to God, of being “in the zone” with Him, experiencing His love for me. This fellowship and love has now been extended to the office and also increased at home. I sit at my desk, walk the halls, go to meetings and make decisions thanking God for “right now”, because I know my purpose is to work hard, with integrity, with trust to hopefully honor and glorify Him along the way. The void or gap in my heart has been filled by His purpose, not mine. What a change, relief and joy it is to come to work every day with Him.

Ultimately, my faith and work journey can be summed up by being at peace and challenged with the knowledge God has perfectly placed me in my current position, matching the talents and experiences He has given me to meet every day’s opportunities. Today, my job is as tough as it has ever been, but it is also more exciting, rewarding, purposeful and meaningful than I could have ever imagined. I know my work matters.

Regards, Spencer

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Trustworthy messengers refresh like snow in summer.  They revive the spirit of their employer.  Proverbs 25:13 (NLT)

The NIV speaks of the “coolness of snow at harvest time” which makes a little more sense to me than the “snow in summer.”  But I digress….

Everyone has played the game where one message is communicated and by the time it makes it’s way around the room, it bears little resemblance to the original one.  Very amusing.  It’s easy to see how important our “messengers” are in delivering accurate information that can be trusted.

Recently, I have been watching “Band of Brothers.” on DVD.  Seems like in most episodes a breakdown in communication occurs that has to be overcome, often times with severe consequences and casualties.   When the message gets transmitted accurately, the mission works and the objectives are accomplished.

Our country lost an icon of trust this past week.  Walter Cronkite was known as the “most trusted man in America” and in my half century of life, never heard that disputed.  Getting the honest,accurate message out to the people whether it be in the company or the nation is so refreshing, especially in this present age when it seems that no one can be trusted anymore.

Can you be trusted to  communicate the facts of a situation without embellishing or spinning the truth?  If so, you will be a wise and valued member of the team, much appreciated and esteemed.

Lord, our ability communicate truthfully and accurately is of major importance.  Our word and witness go hand in hand. We want to give you glory and honor through our obedience to honestly bear the truth in love to those you have sent our way.  Amen

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Day 12–Liar, Liar

Truthful words stand the test of time, but lies are soon exposed.  Proverbs 12: 19 (NLT)ist1_5444703-pray-5-of-series

The Lord detests lying lips, but he delights in those who tell the truth. Proverbs 12:22 (NLT)

As I am going through Proverbs, I am finding verses that are really not very hard to memorize and am trying to create a kind of “Greatest Hits” list made up of my favorite of Solomons proverbs.

My hope is that they will come to mind as needed.  If you have not spent much time on scripture memory, Proverbs is a great place to start.  Hopefully you are seeing the many verses that apply to your faith and work.

Have a blessed Lord’s Day!

Heavenly Father, your words are real, alive and as relevant today as they were when King Solomon wrote them.   Lying lips are everywhere.  Help us to understand how much that offends and hurts you when we are not truthful.  May these verses from this chapter be written on our hearts today.  Amen

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